It’s great when someone can increase profits, even better when someone can turn a company around  [from almost going down to the tubes to a successful operation].  And if you can remake a brand, like what has been done with Old Spice, that is an amazing accomplishment. But what I’ve been thinking about lately is how great it is when someone can say this: You made this place a better place to work. That’s right.  That’s what I think is…

People who get things done want to be with other people who get things done, not with people who are gonna get things done, who are gonna do things. Don’t be a gonna, wanna, do something kind of person. Be a person who does things. Be a person who gets things done. Oh. And one more thing. You don’t have to talk about it either. You don’t have to say, “I’m gonna lose 5 pounds” or I’m gonna learn to cook….

I’ll never forget how shocked I was when one colleague berated another so badly in a meeting that she ran out of the room crying. Eventually she had to leave work because she suffered a nervous breakdown. No one ever confronted the bully.  Instead, others said, “she [the person who was berated] was so weak.” Huh? The same guy eventually got on my case too.  I didn’t know what to say so I just ignored what he said and for some…

Act like you know everything and people will stop telling you ANYTHING. “What a beautiful rose”, you tell your friend.  He tells you the Latin name and where it came from.  The next time you see tulips, you don’t tell him anything. The new employee tells the shift manager she knows how to use the cash register. No problem. In the middle of the lunch rush hour, she discovers she doesn’t, but the manager is too busy to help. He…

  Hi. Today’s Blog Post is a Long One.  It’s my final lecture at Keio University where I taught for 19 years. I gave a shorter version of this talk at Roppongi Hills and you can see the video here:   The slides for the shortened version are on slides share here. There’s info about the courses I taught  here.     The Courage To Create, Dr. Bob Tobin, Professor Emeritus, Keio University Faculty of Business and Commerce January 17, 2012 Believe…