Just opened my mail and looked over a brochure from a consulting firm. They advertise one of their key appeals as integrity. I don’t think this is the kind of think to put in a brochure. Isn’t that what everyone says? Shouldn’t you put what makes you unique in the brochure? As for integrity. Don’t advertise it . Show it.

So many university students and faculty at the university where I taught always wanted to learn logical, rational thinking. They wanted to know how to make decisions using a system like the one shown on this chart, along with some algorithms and formula. They thought that was important to business success. I resisted and taught them my own decision making methods, based on reason, data, and intuition. I didn’t make a big deal out of teaching rational decision making because so…

I remember asking the president of a drug company a few years ago about his competition, and he told me, “I know them all and they make me stronger.” I didn’t quite get it at the time, but he ‘s right.  Competition makes you stronger and sharper. They help you differentiate yourself. They help you find your niche. When we first started the gallery, we had many of the same artists  and works as another gallery.  I thought we were…

For the last month, H and I only went to restaurants we had never been to before.  We discovered some bad ones that we’ll never go to again.  Like the “authentic tonkatsu” shop that served “tonkatsu” that I’m sure they bought in bulk from Costco or another semi-wholesaler.   But we also discovered some great places, like the Indian restaurant just around the corner from here, and the Italian restaurant at the Shangri-La Hotel. But what I noticed is how…

I’ll tell you what I think about those email signatures that go on for 10 lines with different contacts.  Those people with many telephone numbers and emails usually turn out to be impossible to reach. That’s right. They look so accessible but are really inaccessible. It’s getting to the point that when I see all of that contact info, I don’t even bother. I have one friend who is a consultant–not a very successful one, but still a friend.  He…