I used to tell my students that  questions are more important than answers.  Anyone who writes down and memorizes facts can know a lot of answers.  Only the curious, the creative, the  interested,  know the best questions to ask.  When I consult to companies, I’m happy when they like my questions. The clients I work with are intelligent and they want to think, not just listen to advice. You learn a lot about people by listening to the questions they…

I lived in Los Angeles before I came here, so I know what it means when people say, “I’ll get back to you.”  It unfortunately means absolutely nothing. Recently I got a call  from a former client who is interested in doing some work together in the future.  We talked about the piece of work briefly. She told me something I hadn’t heard in a while, “I may get back to you.”  I have heard this from her before, and…