Having the life you want at work means being like the Japanese doll, the daruma. The daruma is red and round with a face on the front. Most are about the size of your clenched fist. When you buy a daruma or get one as a gift, you make a wish and then color in one eye. When the wish comes true, you can color in the other eye. The daruma always bounces back, no matter how hard you push….

We say, “handsome young man”, but we hardly ever  couple  the word handsome with old. Old men can be handsome too. And what is old these days? 70 year old guys in my gym have six packs.  And hard biceps. They swim like olympic champions. The older women in my gym take hip hop dancing classes. One of them started ballet at 65. She looks like a ballerina. I tried to get a reduced fare on Tokyo’s buses but I’m…

He:  Work is driving me crazy.  I have to get ready for a big presentation next week.   I just haven’t had the time to do it. Me:  Really? What’cha been doin’? He:  Last night, I went over Dave and Alice’s and got slobbered over by their dogs. Me:  Uh. Huh.  He: I took the morning off and  test drove a Honda so I could get a $50 coupon for Whole Foods. Me:  Uh. Huh. [Huh? to myself] He:  How can…

Or if your service sucks. And you get many customer complaints, what the hell are you doing a customer satisfaction survey for? Fix it.   Fix your product.  Fix your service. You don’t have to hire a company to do a survey. I have complained to Avery Labels on at least three occasions about how bad their label software is.  I get a stupid form response from them saying thank you for taking the time to write. The software never…

Sometimes I hear from people that “someone is driving them crazy. ” It happens to me too, but truthfully no one can drive you crazy unless you let them drive you crazy. I have worked with a few people who [it seemed to me] went out of their way to make my life difficult, but as I think back on it, I was hooked in to them in some emotional way. They said some stuff that pushed my buttons and…